Created - 17th March 2020

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The emergence of the COVID-19 virus may be causing concern amongst customers. We are monitoring the situation carefully and regularly, with the health and safety of our customers, suppliers, visitors and staff as our priority. Our approach is to keep abreast daily of all the facts as they emerge and most importantly embrace all the official advice as more is known. This includes the use of the NHS web sites and information from Government organisations.

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Customer confidence is the hallmark of our success and it is important to everyone at Sunderland Live Lobsters that our customers have confidence in our use of best practice in managing and processing our products.  In normal circumstances our standards of hygiene pass all recommended and statutory requirements we will continue to adopt the best practices and modify them as further advice becomes available.

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We are in daily contact with our suppliers to ensure our supply is safe.

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We will continue to monitor the well-being of our employees especially when returning to work from illness or holidays. They have received advice about the virus and symptoms to be vigilant for.

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My promise to you is that we will keep vigilant to the issue and re-act as advised embracing all official guidance on both product management and personnel practices.

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We have also increased our delivery serivce, please call 0191 5100716 to find out more

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Simon Kinnair, Managing Director